Home worker
Paying for 500, getting 90
A month of tests shows 92 Mb/s average between 19:00 and 23:00 against 500 advertised; the evidence report leads to a credit and a line repair.
Coming SoonPro editionInternet & connections
Internet Quality Monitor
Measure the connection you pay for, all the time: download and upload speed, latency, jitter, packet loss and bufferbloat (the lag that appears when someone is downloading), tested on a schedule from your own PC, charted by hour and day, compared with the speed on your contract, with every outage logged and an evidence report you can send to the ISP or use to switch.
The problem
A speed test shows one number at one moment; the slowness that matters happens at 8 p.m. when nobody is testing. People pay for 500 Mb/s and get 90 in the evening, video calls stutter because of bufferbloat while a backup runs, and outages go unrecorded, so complaints to the ISP turn into arguments without evidence.
Features
- Scheduled tests that are polite to your connection: throughput against several test servers, latency, jitter and loss to anchor hosts, and a bufferbloat test (latency under load) graded A to F
- Charts by hour of day and day of week, so the 8 p.m. slowdown is obvious, with your contract's advertised speed drawn as a line
- Outage log with start, end and length, from the same probes Connection Doctor uses, and a monthly availability percentage
- Evidence report: a month of measurements, outages and the gap to the advertised speed, formatted for an ISP complaint or regulator (Ofcom-style) and for comparing providers
- Bufferbloat fixes explained: the router's smart-queue setting (SQM or QoS) when it has one, or the Traffic Shaper on the PC
- Alerts when speed falls below a threshold for an hour, or an outage lasts longer than a set time, by Telegram
How it works
Measuring
- Throughput tests to public test servers and, optionally, to your own server or the HiveCode droplet, with a cap on data used per day
- Latency, jitter and loss to several anchors; latency under load for the bufferbloat grade
- Wi-Fi versus wired noted on every test, so Wi-Fi problems are not blamed on the ISP
Reporting
- Hour-of-day and weekday heatmaps; comparison against the contract
- Availability and mean time between drops per month
- PDF-ready evidence pack with method, dates and raw figures
Who it is for
Remote team member
Stuttering video calls
The bufferbloat grade is F whenever OneDrive syncs; turning on the router's smart queue brings it to A.
Small office
Choosing a provider
Two offices on different ISPs compare availability and evening speed before renewing a contract.
Benefits
- See the speed you really get, hour by hour
- Evidence that makes an ISP complaint stick
- Find out why calls stutter and fix it
Built to be trusted
- Tests run only on a schedule you set and skip metered connections unless allowed
- Each test records Wi-Fi or wired and the signal, so results are fair to the ISP
- Figures are kept raw with the method, so the report holds up
Good to know
Measurements from one PC on Wi-Fi reflect the Wi-Fi as much as the line; wired tests are recommended for evidence, and the tool labels each. Test servers have their own limits, so very fast lines (over 1 Gb/s) may be under-measured. Speedtest is free for a single test; the value is the schedule, the history, the bufferbloat grade and the evidence pack.
Under the hood
For technical readers
- HTTP throughput tests; ICMP and UDP probes
- SQLite time series; Win2D charts
- Reports and Alerts
Related products
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Notify me when Internet Quality Monitor is ready
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Questions now? Contact our team.